Field Force Management

Equip your workforce with the latest in technology and productivity.

Transforming your field force to be an agile, cohesive and high-performing unit can show immediate benefits to your organization’s business prospects. However, today’s organizations face a series of challenges in field force optimization. From job scheduling to route optimization and mobility related bottlenecks, these issues can hamper growth initiatives and productivity.

We focus on ways in which we can improve the efficiency of your field force through a variety of solutions and capabilities including the following:

Digitizing field force services

Get rid of traditional ways of dealing with field force. Bring in efficiency through enterprise mobility, cloud computing, data analytics and machine learning.

Mobility in field service management

Get the full power of mobility through features like map-based tracking, photo uploading, biometric scanning, invoicing and billing or individual/group chat.

Enterprise field service management

For enterprise businesses looking for a comprehensive field force solution, Niyati can help implement enterprise solutions including SAP and Kony.

Changes field force management can bring in:

  • Improved efficiency among field forces
  • Automate work allocation
  • Real-time visibility
  • Improved lead capturing and upselling
  • Faster closing of deals
  • Access to data and tools at any time
  • Integration of BI, Analytics and IoT
  • Better asset management
  • Better customer service resulting in customer retention
  • Regulatory compliance
  • New revenue streams
  • Lower cost of ownerships

Customer Success Stories

On-the-field Product Evaluation Tool for Auto-Component Manufacturer

We helped eliminate data manipulation with XLS formats and leveraged real-time reporting of product evaluations from end-customers.

Tracking the Performance of Field Sales Staff with integrated CRM

Leveraging the power of mobile CRM, Niyati helped a leading BFSI Services Company clock 3x returns with improved productivity.

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